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HVAC maintenance

Warranty

  • years
    Standard Warranty
    Conditions:

    • Nstallation and connection work must be carried out by persons who have the necessary qualifications and authorisation to carry out such work.

    • Only materials and elements recommended by the manufacturer must be used during installation, connection and operation.

    Does not apply if:

    • Here is external mechanical damage to the equipment;

    • The manufacturer's recommendations and regulations concerning installation, connection, application and operation are not complied with.
    4
  • years
    Extended warranty
    Observance of standard warranty obligations as well as observance of additional conditions:


    • Installation and adjustment works of the ventilation equipment are carried out by an approved partner of the manufacturing company or the manufacturing company.

    • Technical inspection and preventive maintenance (if necessary) of the equipment by approved partners or representatives of the manufacturing company twice a year.

    • The results of technical inspection and preventive maintenance are noted in the warranty passport of the product, which is filled in by a representative of the partner company or a representative of the manufacturing company and must be kept during the entire warranty period.
    6
  • years
    Maximum warranty
    Observance of standard warranty obligations, additional conditions, as well as extended warranty obligations:


    • Installation and adjustment works ONLY by factory representatives, as well as regular maintenance and inspection of the equipment. Technical inspection of the equipment should be carried out four times a year.

    • Technical inspection and maintenance may be carried out only by the manufacturer's specialists or approved partners of the manufacturer.

    • The results of technical inspection and maintenance are noted in the warranty passport of the product, which is filled out by the specialists of the manufacturing company or a representative of approved partners of the manufacturing company and must be kept during the whole period of validity of warranty obligations.
    8
Regular technical inspection and maintenance is carried out at the expense of the customer - both inviting technical specialists of third-party companies and representatives of partner companies and the manufacturer itself.
The warranty does not cover consumables.
The warranty does not apply in case of product defects due to the customer's fault.
Delivery
WOC Company delivers both to the customer's site and to transport companies. Every day we send cargoes to the regions of Russia. We will calculate for you the delivery of any order by any method of dispatch.

To make delivery, you need to give our manager the address, the desired date and time of delivery, the scheme of travel and the phone number of the responsible at the site. Payment for delivery can also be included in the order cheque and made through a current account.

If you need self-delivery, it is available daily from our warehouse in Pyatigorsk.
Contract conclusion
Manufacturing / Order picking
Delivery to the site
Equipment installation

Calculation of delivery cost

Дополнительные параметры
Installation
WOC provides a full range of services for installation and commissioning of our equipment. Our crews successfully work in many regions, and our partner companies help us to expand our geography to a nationwide scale.
  • Better equipment
    Our crews use only modern high-tech equipment.
  • Working professionals
    Employees are professionals in their field and are appropriately qualified.
  • Quality Guarantee
    We give a guarantee not only for the products manufactured, but also for the installation work.
  • Always on time
    We value the customer's time, and we are able to work within the shortest possible time.
  • Any level of complexity
    From installation of home ventilation to industrial and commercial complexes
  • Any projects
    We work both with our own projects and with ready-made projects of our customers.
Types of ventilation

Duct

Ductless

General ventilation

Conditioning
Smoke ventilation
Stages of ventilation system installation
1
Project creation
Selection of the type of ventilation and design based on the construction features.
2
Selection of supporting structures
According to the building plan, the specialist selects the anchoring zones of the structures.
3
Selection of ventilation zones
Ventilation zones are selected in accordance with the building plan.
4
Equipment selection
Election of equipment in accordance with the project and calculation of project cost estimates.
5
Installation
Installation of the ventilation system according to the developed plan.
Maintenance
Regular maintenance is the key to a long service life!

Unfortunately, very few people take care of climate control equipment and air ducts when they are in use - at home or in commercial premises. And we try to make it clear to each of our customers that quality regular maintenance is the key to trouble-free operation of the equipment and clean, healthy indoor air!

Have you noticed darkening and scaling on the air ducts in public spaces? That's mould, which is evidence of dirty ductwork and infections right in the air around you!
What is included in maintenance?
  • Diagnostics
    System diagnostics using state-of-the-art equipment, allowing on-site analysis of both sensor performance and the overall condition of the climate systems.
  • Wear and tear analysis
    Specialists also analyse the natural wear and tear of components, ventilation pipes and other things.
  • Preventive maintenance
    Preventive work consists of cleaning the system from contaminants inside the air ducts, on the grilles and inside the working part of the climate equipment.
  • Replacement of consumables
    Mandatory regular replacement of filters and refuelling of the system with Freon is the key to long life of the equipment and clean air in the room!
WOC supports its customers not only at the stage of design, purchase and installation, but also during the whole period of subsequent operation.

Our specialists are always ready to help you!

When you buy our equipment, we automatically enter you into our loyalty programme and you get:


  • Discount on maintenance and repair of your equipment;
  • Priority operative departure of specialists to the object in case of breakdowns;
  • Discount on the purchase of consumables and spare parts;
  • Permanent discount on the purchase of new equipment of any class.

We are ready to answer all your questions!
Full product catalogue is available here

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